All items are digital Star Citizen products delivered via the RSI gifting system.
Orders are usually processed within 1–2 business days, with delivery typically completed within minutes to a few hours.

No shipping fees apply.
Please ensure your email and RSI details are correct, as we are not responsible for failed deliveries caused by incorrect information.

You will receive an order confirmation and a notification once delivery is complete.
Because digital transfers are permanent, refunds and cancellations are not possible after delivery.

Please note that all Star Citizen items sold in this shop are digital goods delivered through the official RSI gifting system. Because digital transfers are permanent and cannot be reversed, all sales are considered final.

Once an item or ship has been transferred to the RSI account information you provided, a refund is no longer possible. This applies even if you later change your mind, no longer wish to use the item, or entered incorrect account details.

To avoid issues, please verify your RSI email address and RSI handle before completing your purchase.

The in-game Hangar Log serves as confirmation that the item has been successfully delivered to your account. Once it appears there, the transaction is considered complete and non-refundable.

All items offered are non-physical digital Star Citizen products delivered through the official RSI gifting system. Due to the irreversible nature of digital transfers, all transactions are final once delivery has occurred.

A cancellation may only be accepted prior to the transfer of the item. After the transfer has been initiated or completed, cancellation is no longer possible.

Returns and exchanges are excluded entirely, as digital items cannot be reclaimed, revoked, or modified following delivery.

Customers are responsible for ensuring that their RSI email address and RSI handle are correct. The seller does not assume liability for unsuccessful or misdirected transfers resulting from incorrect information.

The in-game Hangar Log constitutes binding proof of delivery. Once the transferred item is listed, the order is deemed completed and cannot be reversed.